Case Study Overview
This case study highlights my role as a UX/UI Designer within the software team, where I was responsible for leading design strategy in a highly regulated and technically complex domain. It demonstrates how I translate high-level business, regulatory, and operational requirements into actionable UX solutions, while ensuring feasibility within technical and engineering constraints.

The purpose of this case is to show how I:

• Navigate a complex problem space with multiple stakeholders, strict compliance rules, and advanced system workflows.

• Balance the needs of diverse user groups, frontline employees, managers, compliance officers, and end customers within a single streamlined solution.

• Apply both innovative UX principles and interaction design best practices to deliver workflows that are intuitive, efficient, and legally compliant.

• Bridge the gap between design intent and technical execution, ensuring that the final product is shipped successfully while maintaining usability and regulatory integrity.

Ultimately, this case illustrates my ability to deliver designs that delight users, meet business objectives, and work within the realities of software development, even in environments with strict technical and compliance constraints.